Iggy Fernandez is an accomplished database professional, author, and speaker with a rich history of working with database technology in leadership and individual contributor capacities. He is the author of Beginning Oracle Database 11g Administration [Apress, 2009] and the editor of the NoCOUG Journal. He regularly speaks at Oracle conferences and is an evangelist for the use of ITIL principles in database management. In recognition of his database expertise and community contributions, he has been designated an Oracle Ace by Oracle Corporation.